Terms and Conditions

A&D ROYAL INK Custom Apparel and Accessories – Policies and Procedures

Order Deposits:

1. A deposit is required for all custom apparel and accessory orders placed with A&D ROYAL INK.
2. Upon receipt of the deposit, the order will be processed and the customization phase will commence.
3. Deposits are non-refundable, as they cover costs associated with design development and order preparation.
4. The deposit amount, determined by the total order cost, will be clearly communicated to the customer before payment is processed.

Customization Process:

1. Following deposit confirmation, a dedicated customization team member will be assigned to the customer's order.
2. This team member will collaborate with the customer to understand their specific requirements and design preferences.
3. A digital proof of the design will be provided to the customer for review and approval before printing commences.
4. Customers are welcome to request revisions to the design during the proofing stage.
5. Upon receiving final design approval, A&D ROYAL INK will proceed with the printing process.

Artwork Submission and Rights:

1. Customers submitting their own artwork are responsible for the quality of the image.  Artwork will be printed as submitted.  Therefore, if the image is blurry, pixelated, or low-resolution, the final printed product will reflect this.
2. For optimal print quality, submitted artwork should be in PNG format.  Other file formats may be accepted, but PNG is preferred for its lossless compression and ability to maintain image clarity.
3. A&D ROYAL INK is not responsible for unsatisfactory print results due to low-quality or incorrectly formatted artwork provided by the customer.  We encourage customers to review their artwork carefully before submission.
4. By submitting artwork to A&D ROYAL INK, the customer represents and warrants that they have all necessary rights, permissions, and licenses to use and reproduce the artwork.  The customer agrees to indemnify and hold A&D ROYAL INK harmless from any claims, liabilities, damages, or expenses arising out of or related to any alleged infringement of intellectual property rights in connection with the submitted artwork.